Right of return
You can withdraw from your contractual declaration in writing (e.g. letter, fax, email) within 14 days without providing a reason or, if the item is left with you before the deadline expires, by returning the item. The deadline begins after you receive these instructions in text form, but not before receipt of the goods by the receiver (for recurrent deliveries of similar goods not before receipt of the first delivery) and not before out information obligations in accordance with Article 246 Section 2 in combination with Section 1 paragraphs 1 and 2 of the Introductory Statue to the Civil Code and our obligations in accordance with Section 312g paragraph 1 sentence 1 of the German Civil Code in combination with Article 246 Section 3 of the Introductory Statue to the Civil Code are fulfilled. Timely submission of the withdrawal or return of the item is sufficient to protect the withdrawal deadline. Returns should be send to:
Britax Römer Kindersicherheit GmbH
c/o Logwin Solutions Deutschland
Consequences of withdrawal
In the case of an effective withdrawal, the mutually received services are to be returned and any benefits (e.g. interest) to be paid. If you cannot return the services or benefits received (e.g. loss of income) or can only return them in a deteriorated condition, you must pay us compensation. You are only required to pay compensation for the deterioration of the item and derived benefits to the extent that the benefits or the deterioration are due to a handling of the item beyond checking the features and the functioning of the item. By "checking the features and functioning of the item" we mean testing and trying out the item in question as would be possible and usual in a shop. Items which can be transported are to be returned at our risk. You have to bear the regular costs of return if the goods delivered are those ordered and if the price of the item being returned does not exceed EUR 40 or if you had not yet returned the item or paid or a contractually agreed partial payment for items with a value greater than this. Otherwise you do not pay return costs. Items which cannot be transported will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The deadline for you starts when you send your declaration of withdrawal or the item and for us when we receive it.
End of the instructions for withdrawal
Please choose the cheapest sending option to return the item.
For customers in Germany: please contact us for a free return receipt.